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Non-Judgemental Environment When I first started my business, I had no idea how important it would be to create an environment where my clients could tell me anything. I assumed that, as a personal trainer, my job was simply to train people: they’d come in, I’d guide...
(How Emotional Awareness Improves Boundaries, Confidence and Client Retention) I walked into the post office today and the lady said, “Terrible weather outside.” I replied, “Oh, it’s so cold,” and she answered, “Well, it could be worse.” A small moment, but a perfect...
I was listening to a podcast the other day, actually it was the same one I wrote about last week: Mel Robbins’ How to Communicate with Confidence and Ease. As I listened to the rest of the episode, it got me thinking about how we create conversations with clients and...
Communication Strategies That Work I started listening to a Mel Robbins podcast last weekend with Dr Alison Wood Brooks (one of the world’s leading experts on the science of communication). They were talking about how the way we communicate can create authority,...
The Peacekeeper Problem As an adult, I can reflect on childhood and see how, culturally, we were taught to keep the peace; not to ask for what we wanted in case it caused a problem. It was really subtle, too. I wouldn’t have noticed it without coaching and being...
Why Value Matters More Than Ever What could your package or service provide that would give your clients more value? Right now in business, you have to be providing more and more value. The consumer has so much choice, and they’re not going to choose just anyone. They...
Non-Judgemental Environment When I first started my business, I had no idea how important it would be to create an environment where my clients could tell me anything. I assumed that, as a personal trainer, my job was simply to train people: they’d come in, I’d guide...
(How Emotional Awareness Improves Boundaries, Confidence and Client Retention) I walked into the post office today and the lady said, “Terrible weather outside.” I replied, “Oh, it’s so cold,” and she answered, “Well, it could be worse.” A small moment, but a perfect...
I was listening to a podcast the other day, actually it was the same one I wrote about last week: Mel Robbins’ How to Communicate with Confidence and Ease. As I listened to the rest of the episode, it got me thinking about how we create conversations with clients and...
Communication Strategies That Work I started listening to a Mel Robbins podcast last weekend with Dr Alison Wood Brooks (one of the world’s leading experts on the science of communication). They were talking about how the way we communicate can create authority,...
The Peacekeeper Problem As an adult, I can reflect on childhood and see how, culturally, we were taught to keep the peace; not to ask for what we wanted in case it caused a problem. It was really subtle, too. I wouldn’t have noticed it without coaching and being...
Why Value Matters More Than Ever What could your package or service provide that would give your clients more value? Right now in business, you have to be providing more and more value. The consumer has so much choice, and they’re not going to choose just anyone. They...